Licensing

What licenses does AFT offer?

Network eLicenses:

AFT uses a cloud-based, floating seat licensing model that we refer to as a “Network eLicense”. With this licensing model, the software can be installed on an infinite number of client machines. The floating seats are checked out/in when a user opens/closes the software. The number of seats which have been purchased determines how many concurrent users can have the software open at one time. See the eLicense FAQs page for more information.

Legacy Standalone eLicenses:

Some legacy customers may have a different licensing model called a “Standalone eLicense” which is also cloud-based, but there are no floating seats. These licenses can only be activated on a single client machine. They also offer the capability to be activated on an air-gapped or offline machines with no internet access (see the Remote Activation steps).

For customers who do not require an air-gapped solution, the Network eLicense is superior. We have been migrating all customers to Network eLicenses at the time of their software renewal.

Legacy USB Keys:

Some legacy customers may have USB Keys which have their own Network and Standalone variants, both of which do not require internet access. AFT no longer sells or supports USB Keys, and we have been upgrading customers to Network eLicenses at the time of their software renewal. See the USB Key FAQs page for more information.

What kind of license do I have?

If you are running the software, check the Tools menu. If an eLicense was used to run the software then an "eLicense Information" menu option will be available. Selecting eLicense information will open a limited version of the eLicense Manager utility and will show additional information on the eLicense profile, and license seats available.

If "eLicense Information" is not available in the Tools menu, then a USB Key was used to access the software. Standalone USB Keys must be plugged directly into the local machine to access a license. Network USB Keys may be located on a server, or on another machine on the local network to access a license.

Alternatively if you cannot open the software, the license error message will typically show the license type last used to open the software, as is shown below for an eLicense.

How do I view troubleshooting information for my license?

If you get a license error when launching the software, first determine what type of license you have as explained above.

Next, select your licensing type from the list in the License Error window, and click OK.

A diagnostic window should now appear with detailed information on the error. This information may be used to determine troubleshooting steps as described in the eLicense FAQs or USB Key FAQs, or may be sent to Support to obtain additional assistance.